Track My Order

Europe: 5–10 business days after dispatch
International: 10–15 business days after dispatch

Once your order has shipped, you will receive a confirmation email with your tracking number. Use the tracker below to follow your delivery in real time.

📬 How Tracking Works

You will receive your tracking number by email within 1–3 business days of placing your order.
Please allow 2–5 business days after dispatch for tracking to show updates in the system.
For orders shipped from our international warehouses, tracking may take a little longer to activate.

🔍 Can't Find Your Tracking Number?

Check your spam/junk folder first. If you still can't find it, contact us at support@motivepet.com with your order number and we'll look it up for you.